Privacy Policy

1. General Information

Philippines Adventures (hereinafter, "we", "our" or "the company") is committed to protecting the privacy and security of the personal data of our customers and users. This Privacy Policy describes how we collect, use, share and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

2. Data Controller

Company Name: Philippines Adventures Inc.
TIN: 123-456-789-000
Address: Makati Avenue, Poblacion, Makati City, Metro Manila 1210, Philippines
Phone: +63 (2) 8888-9999
Email: privacy@philippinesadventures.ph
Website: www.philippinesadventures.ph

3. Personal Data We Collect

We collect different types of personal information depending on your interaction with our services:

3.1 Identification Data

• Full name
• Identification number (national ID, passport)
• Date of birth
• Nationality
• Photograph (for activity documentation)

3.2 Contact Data

• Email address
• Mobile phone number
• Postal address
• City and country of residence

3.3 Health and Safety Data

• Medical conditions relevant to adventure activities
• Known allergies
• Physical fitness level
• Medications taken regularly
• Emergency contact

3.4 Financial Data

• Credit/debit card information (processed through secure payment gateways)
• Transaction history
• Billing information

3.5 Navigation Data

• IP address
• Browser and device type
• Pages visited on our website
• Cookies and similar technologies

4. Purposes of Data Processing

We use your personal data for the following purposes:

1. Service Provision: Process bookings, organize adventure activities, provide certified guides and equipment.
2. Safety: Assess your physical fitness for extreme activities, manage medical emergencies, contact family members in case of accident.
3. Communication: Send booking confirmations, itinerary information, reminders, weather status updates.
4. Marketing: With your prior consent, send special offers, promotions, newsletters about new adventures.
5. Service Improvement: Analyze customer experience, conduct satisfaction surveys, improve our programs.
6. Legal Compliance: Comply with tax, labor, and tourism authority registration obligations (DOT).
7. Legal Protection: Establish, exercise or defend legal claims.

5. Legal Basis for Processing

The processing of your personal data is based on:

• Informed consent: You expressly authorize the processing of your data by accepting our policy.
• Contract execution: Processing is necessary to fulfill the tourism services contract.
• Legal obligation: We must comply with the Tourism Act (Republic Act No. 9593) and other regulations.
• Legitimate interest: To ensure the safety of our clients during risk activities.

6. Sharing Information with Third Parties

We may share your personal data with third parties in the following circumstances:

6.1 Service Providers

• Local operators: Island hopping, diving, surfing companies that execute the activities.
• Transportation: Land, sea and air transport companies.
• Accommodation: Hotels, hostels, resorts where you will stay.
• Medical services: Clinics and hospitals in case of emergency.

6.2 Payment Processors

We use secure payment platforms (e.g. PayMongo, GCash, PayPal) that comply with PCI-DSS standards.

6.3 Government Authorities and Agencies

When required by law, we share information with:

• Department of Tourism (DOT)
• Bureau of Internal Revenue (BIR)
• Immigration authorities
• Emergency rescue organizations

6.4 Insurance Companies

We share necessary information with insurance companies to process accident and liability policies.

7. International Data Transfer

In some cases, your data may be transferred to countries outside the Philippines, for example, when you use international payment services or cloud platforms. These transfers are made in compliance with the guarantees established in the Data Privacy Act of 2012, ensuring adequate levels of protection.

8. Data Subject Rights

As a personal data subject, you have the following rights:

Exercising Your Rights

To exercise your rights, you can contact us through:

• Email: privacy@philippinesadventures.ph
• Physical mail: Makati Avenue, Poblacion, Makati City, Metro Manila 1210
• Web form: Available on our website

We will respond to your request within 15 days of receipt, as established by Philippine law.

9. Data Retention

We retain your personal data for:

• Booking data: Up to 5 years after the last activity (legal accounting and tax requirement).
• Medical data: Up to 20 years after the last activity (for civil liability).
• Marketing data: Until you withdraw your consent.
• Financial data: As required by banking and tax regulations.

10. Information Security

We implement security measures that include:

• SSL/TLS encryption for all sensitive data transmissions
• Secure storage on servers with restricted access
• Regular backups
• Access control and authentication policies
• Staff training in data protection
• Periodic security audits

11. Cookies and Similar Technologies

Our website uses cookies to:

• Improve functionality and browsing experience
• Remember your preferences
• Analyze site traffic (Google Analytics)
• Personalize content and advertising

You can configure your browser to reject cookies, although this may affect site functionality.

12. Data of Minors

Extreme adventure activities generally require participants to be over 18 years of age years. For minors between 12 and 18 years participating in moderate activities, we require express authorization from parents or legal guardians. We do not intentionally collect data from children under 12 years without parental consent.

13. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Significant changes will be communicated through our website and by email. We recommend review this policy regularly.

14. Supervisory Authority

If you believe that the processing of your personal data violates current regulations, you may file a complaint with the National Privacy Commission (NPC) of the Philippines:

• Website: www.privacy.gov.ph
• Email: info@privacy.gov.ph
• Address: 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto St., Pasay City

15. Consent

By using our services, accessing our website or providing your personal data, you declare that you have read, understood and accepted the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

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